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Support & Training

how it works

Every DesignDocs subscription includes online support from our team at no additional cost. Your access to our support team never expires.

DesignDocs is simple to use and comes with a full library of how-to materials and videos, including a series of orientation videos designed to help new members learn the basics very quickly.

For those who would like more structure and assistance in getting started, we have a personal training and support option for you.

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Support Option Fee
Complimentary personal coaching session during your first month as a memberIncluded
Unlimited access to DesignDocs Knowledge Base help articles + videosIncluded
Unlimited access to DesignDocs online group support sessions and webinarsIncluded
Unlimited access to a series of orientation training videosIncluded
Unlimited online communication with support desk Included
Personal 1:1 or group training with a DesignDocs specialist $125.00 / hour*
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* Pricing is in US dollars. Personal training or support appointments have a one-hour minimum and are subject to cancellation fees of 50% when cancelled less than 24 hours before the appointment.